Quality Service

HEPQuality Service

Quality Service | Toilet Upgrades and Replacements | Plumbing | Birchwood

Whether you’re dreaming of a sleeker look, a stronger flush, or a more water-efficient fixture, HEP’s licensed plumbers in Birchwood make the process easy. We arrive on time, protect your floors, and present clear options—so you can decide between a smart upgrade or a full replacement with total confidence. From low-flow dual-flush models to ADA-compliant comfort-height units, our inventory and craftsmanship turn an ordinary bathroom into a space that saves money and feels fresh every day.

Customers choose us for toilet upgrades and replacements because we don’t just swap parts; we elevate your entire experience. Expect upfront pricing, meticulous installation, and a spotless cleanup, all backed by the HEP satisfaction guarantee. Call today and see how fast your new fixture can be up and flushing flawlessly.

FAQs

What types of toilets can you install or replace in Birchwood homes?

We work with virtually every style and brand available on today’s market, including one-piece, two-piece, comfort-height, wall-mounted, dual-flush, pressure-assisted, and smart bidet toilets. Whether you want a basic water-saving model or a high-end unit with integrated bidet and night light, our licensed plumbers have the training and certification to install it to code.

How do I know if my toilet needs replacement rather than repair?

Replacement is usually the best option when you notice recurring clogging, hairline cracks in the porcelain, wobbling at the base, high water bills from constant running, or if your toilet is more than 20–25 years old. A modern, efficient toilet can save up to 13,000 gallons of water annually compared with older 3.5-gallon models. We’re happy to provide an on-site inspection in Birchwood to confirm whether a repair or full replacement makes the most financial and functional sense.

How long does a typical toilet replacement take?

Most standard replacements take 1.5 to 2.5 hours from shut-off to final caulking. Complex projects—such as relocating the flange, repairing sub-floor damage, or installing an in-wall tank system—can extend the job to half a day. We’ll give you a precise timeline and keep you informed throughout the process so you always know what to expect.

Do you offer water-efficient or ADA-compliant toilet options?

Absolutely. We carry a full line of EPA WaterSense-certified toilets that use as little as 1.0 gallon per flush, as well as ADA-compliant comfort-height models with seat heights of 17–19 inches. Our team can help you compare flushing technologies, bowl shapes, and rough-in sizes to ensure the new fixture meets both efficiency goals and accessibility needs.

Will you dispose of my old toilet, and is there an additional fee?

Yes, responsible removal and disposal are included in every Birchwood replacement service. We take the old unit to an approved recycling or disposal facility and ensure any reusable materials are diverted from the landfill whenever possible. There are no hidden surcharges—disposal is built into our upfront, flat-rate quote.

What should I do to prepare my bathroom before your plumber arrives?

Please clear a three-foot radius around the toilet, remove any rugs or decorative items, and make sure the water shut-off valve is accessible. If possible, avoid using the toilet for one hour before our scheduled arrival to minimize residual water in the tank and bowl. We’ll protect surrounding flooring and fixtures with drop cloths and shoe covers when we arrive.

HEP
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(423) 819-7773