Prompt Repairs
Prompt Repairs | Air Conditioning | Heating and Air Conditioning | Birchwood
When Tennessee heat turns Birchwood’s lazy afternoons into sweat-soaked marathons, HEP’s Prompt Repairs Heating and Air Conditioning is the neighbor you want on speed-dial. Our certified techs arrive fast, armed with diagnostic tools and stocked trucks, so most fixes are wrapped up in a single visit. From refrigerant leaks to thermostat glitches, we restore cool comfort with the honesty and upfront pricing homeowners have trusted for decades—backed by a workmanship guarantee that keeps surprises where they belong: outside.
We know every home tells a different story, so we tailor maintenance plans that fit your schedule, energy goals, and budget. Whether you need an emergency repair at midnight or a pre-season tune-up that keeps utility bills in check, our team treats you like family—right down to the courtesy call before arrival and the spotless workspace after we leave. Count on us to make air conditioning in Birchwood effortless, efficient, and reliably chill.
FAQs
How fast can Prompt Repairs arrive for an air-conditioning service call in Birchwood?
Because our technicians are based right here in Birchwood, we can usually reach most homes or businesses within 1–2 hours of your call. During peak summer heat we extend our field staff to keep response times low, and we offer guaranteed same-day service for any no-cool situations reported before 3 p.m.
What kinds of air-conditioning problems can you fix?
We handle the full spectrum of AC issues, including refrigerant leaks, frozen evaporator coils, electrical control failures, thermostat malfunctions, clogged condensate drains, worn blower motors, compressor problems, and routine maintenance such as filter changes and coil cleaning. Whether your system is short-cycling, blowing warm air, making unusual noises, or not turning on at all, our technicians have the training and diagnostic tools to restore proper cooling quickly.
Do you work on all air-conditioner brands and system types?
Yes. Prompt Repairs services central split systems, heat-pump systems, ductless mini-splits, rooftop package units, and commercial RTUs from every major manufacturer—including Carrier, Trane, Lennox, Goodman, Rheem, Daikin, Mitsubishi, LG, York, and more. We maintain an extensive parts inventory in our Birchwood warehouse and service vans, allowing us to complete most fixes on the first visit regardless of brand.
Are your technicians licensed and insured?
Absolutely. Every field technician holds Tennessee HVAC Contractor or Journeyman licenses, is EPA-certified for safe refrigerant handling, and completes ongoing factory training. Prompt Repairs carries full general liability and workers’ compensation insurance, so you are 100 % protected while we’re on your property.
Do you offer 24/7 emergency air-conditioning repair in Birchwood?
Yes. Our emergency hotline is staffed around the clock, including weekends and holidays. A live dispatcher will mobilize an on-call technician immediately, and there is no extra charge for after-hours diagnostic service if you are a Comfort Club maintenance member. For non-members, a modest emergency fee covers the technician’s overtime and travel.
How much will my AC repair cost, and how do I schedule an appointment?
We use flat-rate, upfront pricing—no surprises. After diagnosing the issue, the technician will present repair options and exact costs before any work begins. Diagnostic visits start at $89, which is waived when you approve the repair. To schedule, call our Birchwood office at (423) 555-0134, book online 24/7, or use our mobile app. Same-day and next-day slots are usually available, and we always confirm appointments with a text message that includes your technician’s photo and live tracking link.