- HEP
- Plumbing System
Plumbing System
Plumbing System | Drain Opening | Plumbing | Benton
When Benton sinks start gurgling or showers turn into mini-pools, HEP’s licensed experts are ready with same-day solutions that put your household back on track. Our team pinpoints blockages fast, then uses specialized equipment for safe, thorough drain opening that protects your pipes and the environment. From stubborn kitchen grease to tree-root invasions, we’ve seen—and cleared—it all, so you can get back to enjoying clear, free-flowing water without the mess or stress.
Locally owned and operated, HEP treats every Benton neighbor like family, arriving on time with transparent pricing and a spotless cleanup guarantee. One quick call brings courteous professionals, cutting-edge technology, and a 100% satisfaction promise right to your door. When you need reliable drain opening backed by decades of know-how, remember: HEP’s on the way!
FAQs
What types of drain-opening services do you offer in Benton?
We handle every kind of residential and light-commercial drain blockage, including kitchen sinks, bathroom sinks, tubs, showers, floor drains, main sewer lines, laundry lines, and perimeter French drains. Depending on the clog, we may use augers (drain snakes), high-pressure hydro-jetting, or sectional machines to restore full flow. We also provide video camera inspections to verify the pipe is completely clear and to locate any underlying damage, roots, or grease buildup.
How do I know when it’s time to call a professional instead of using a store-bought product?
Slow drainage at multiple fixtures, foul odors, gurgling noises, standing water, or water backing up in lower-level drains are strong indicators that the blockage is deeper in the system and will not be solved by chemical cleaners. If you’ve plunged or tried an enzyme or over-the-counter chemical without success—or if you experience repeated clogs within weeks—it’s time to call our licensed Benton plumbers for a professional diagnosis and safe, thorough cleaning.
What techniques do you use to clear tough clogs, and are they safe for my pipes?
We match the method to both the type of pipe and obstruction. For soft clogs such as hair or soap scum, we typically start with hand or powered augers. For heavy grease, sludge, or tree-root intrusions in larger lines, we employ hydro-jetting, which uses a controlled stream of water at up to 4,000 PSI to scour the entire pipe interior without chemicals. Our equipment is pressure-regulated and paired with the correct nozzle to protect PVC, cast iron, and copper piping. Afterward, we run a camera to ensure the pipe is intact and free-flowing.
Are chemical drain cleaners safe, or can they damage my plumbing?
Most off-the-shelf chemical cleaners rely on caustic or acidic reactions that generate intense heat. While they may dissolve small organic blockages, they can also soften PVC, corrode metal joints, and compromise rubber gaskets. If they sit in the pipe behind a stubborn clog, the concentrated chemicals can cause long-term pipe degradation and make professional cleaning more hazardous. We recommend enzyme-based maintenance products for minor prevention, and professional mechanical or hydro-jet solutions for blockages.
How fast can you respond to an emergency drain backup in Benton?
Our Benton dispatch center is staffed 24/7. For true emergencies—such as sewage backing up into your home or water overflowing on floors—we typically arrive within 60–90 minutes anywhere in Benton and surrounding communities. Non-emergency service can be scheduled same-day or next-day. We arrive in fully stocked vans prepared to clear most drains on the first visit, including evenings, weekends, and holidays without overtime surcharges.
What preventative steps can I take to avoid future drain clogs?
• Use strainers over every sink, tub, and shower drain to catch hair and food particles. • Never pour grease, oils, or coffee grounds down the kitchen sink; instead, collect and dispose of them in the trash. • Run hot water for 30 seconds after each kitchen use and a monthly pot of boiling water followed by a cup of baking soda and vinegar. • Schedule annual or semi-annual professional hydro-jetting for restaurants or homes with a history of root intrusion. • Plant trees and large shrubs at least 10 feet from sewer lateral lines to reduce root penetration. • Consider a whole-house camera inspection every 3–5 years to catch minor issues before they become blockages.