- HEP
- Exceptional Customer Service
Exceptional Customer Service
Exceptional Customer Service | HVAC Unit Replacement | Heating and Air Conditioning | Andersonville
When the sweltering Andersonville summers or crisp mountain-tinged winters push your old system to its limits, HEP is standing by with prompt, neighborly care. Our technicians arrive when promised, explain every option in plain language, and treat your home with the same respect they’d show their own. From complimentary load calculations to up-front, honest pricing, we make HVAC unit replacement feel refreshingly stress-free—backed by our 100% Happy HEP customer-service guarantee.
Choose from industry-leading, ultra-efficient models that can lower monthly utility costs and elevate year-round comfort. We’ll handle permits, haul away the outdated equipment, and leave you with a spotless space and a smart thermostat already programmed for effortless savings. With 24/7 emergency support, flexible financing, and local techs who truly care, replacing your system isn’t just a transaction; it’s the beginning of a long-term partnership built on trust and comfort in Andersonville.
FAQs
When should I consider replacing my HVAC unit instead of repairing it?
Most systems last 12–15 years. If yours is approaching that age, requires frequent repairs, uses R-22 refrigerant, or your energy bills keep climbing, replacement is usually the smarter long-term solution. A new high-efficiency system can cut utility costs by 20–40 percent and comes with a full manufacturer warranty, giving you reliable comfort and lower operating expenses.
How long does a typical HVAC replacement take, and will I be without heating or cooling during the process?
For most homes in Andersonville, a standard furnace and air-conditioner swap can be completed in one day. We arrive with all equipment and materials, remove the old unit, set the new system, run new refrigerant lines or venting if required, pressure-test, evacuate, and start up the system. You’ll be without heating or cooling only while we disconnect the old unit—usually 4–6 hours—so plan for mild clothing layers indoors. We schedule installations around Chicago weather to keep downtime as painless as possible.
What size HVAC system do I need for my Andersonville home?
Proper sizing is critical; an oversized unit will short-cycle and waste energy, while an undersized system will struggle on extreme days. We perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, occupancy, and even appliance heat gain. This engineering approach determines the exact BTU capacity and airflow your home requires, ensuring balanced comfort in every room and optimal efficiency.
Are there energy-efficiency rebates or tax credits available in Andersonville?
Yes. ComEd and Peoples Gas currently offer rebates of $300–$1,125 for qualifying high-efficiency furnaces, air conditioners, and heat pumps. In addition, the federal Inflation Reduction Act provides up to a $2,000 tax credit for heat pumps and a 30 % credit (up to $600) for high-efficiency furnaces or central ACs. We handle all paperwork, verify model numbers, and submit your application so you receive every dollar you’re entitled to.
How much will a new HVAC system cost, and what financing options do you offer?
Installed pricing in the Andersonville area typically ranges from $6,000 for a 13-SEER AC and 80 % furnace combo to $14,000+ for a variable-speed furnace with a 20-SEER inverter heat pump. Exact cost depends on system size, efficiency rating, duct modifications, and accessory items such as humidifiers or smart thermostats. We partner with multiple lenders to provide 0 % APR plans up to 18 months and low-interest terms up to 120 months, subject to credit approval.
What warranties and maintenance plans come with my new HVAC installation?
All systems we install include a 10-year manufacturer parts warranty and a 1-year labor warranty. Opt for our Platinum Protection Plan and we extend labor coverage to 10 years and provide two precision tune-ups per year, priority scheduling, and 15 % off future repairs. Routine maintenance keeps your warranty valid, maximizes efficiency, and helps the equipment reach its full service life.