Dependable Power
Dependable Power | Generators | Electrical | Altamont
When Altamont’s weather takes an unexpected turn, HEP keeps the lights on and the coffee brewing. Our dependable power electrical team designs and installs residential and commercial generators that start automatically, run quietly, and deliver the wattage you need without skipping a beat. From cozy cabins on Lookout Mountain to bustling downtown storefronts, we tailor every backup solution to the way you live and work—so you’re never left in the dark.
Every project begins with a free load analysis and ends with a perfectly tuned system backed by 24/7 monitoring, preventative maintenance, and priority repair service. HEP’s licensed technicians pull the permits, pour the concrete pads, and handle all wiring, fuel, and remote-access options, then stick around to show you exactly how simple reliable power can be. Discover why your neighbors trust HEP when it matters most—because peace of mind is priceless, and dependable power is only a switch away.
FAQs
What types of generators do you install and service in Altamont?
We handle the full spectrum of dependable power solutions, including portable gasoline units, air-cooled and liquid-cooled residential standby generators (7 kW–38 kW), and heavy-duty commercial diesel or natural-gas sets up to 500 kW. Our factory-trained technicians are certified to work on leading brands such as Generac, Kohler, Cummins, and Briggs & Stratton, ensuring that whatever model you own or choose, we can install, commission, maintain, and repair it locally.
How do I determine the right generator size for my Altamont home or business?
Sizing starts with a load calculation. We review your panel schedule, HVAC loads, motor starting currents, and any sensitive electronics to calculate total running wattage and surge (starting) wattage. For homes, we often recommend a 14–22 kW standby unit to back up essentials plus HVAC. For businesses, sizing ranges from 30 kW for small offices to 250 kW or more for light-industrial sites. A free on-site assessment lets us match generator output, transfer switch rating, and fuel source (natural gas, propane, diesel) to your exact needs and local Altamont utility specifications.
Do you offer maintenance plans, and what routine service does a generator need?
Yes. Our Dependable PowerCare Plan includes two visits per year: a spring inspection and a fall full-service. We change oil, filters, spark plugs (if applicable), test coolant and battery health, run a 30-minute loaded exercise, and update firmware. Regular maintenance prevents 80 % of unexpected failures and keeps manufacturer warranties intact. We also provide 24/7 remote monitoring so we can alert you—and dispatch a technician—if your generator reports any fault codes.
How long does installation take, and are permits required in Altamont?
A typical residential standby installation takes 1–2 days once permits and utility approvals are in hand. Commercial sets may require 3–5 days plus final commissioning. Altamont’s building department requires an electrical permit, a fuel-gas permit (for natural-gas or propane units), and, for units over 50 kW, an air-quality notice. We handle all permitting, coordinate with National Grid for gas meter upsizing if needed, and schedule final inspections so you have a single point of contact.
Will a generator increase my property value or lower insurance premiums?
Independent real-estate studies show a standby generator can boost resale value by 3–5 %, especially in communities like Altamont where winter ice storms and summer thunderstorms cause repeated outages. Some insurers, including NYCM and Safeco, offer 3–8 % discounts on homeowners policies when a professionally installed, code-compliant generator with an automatic transfer switch is present. We provide the documentation your insurance carrier needs to apply any credits.
What happens when the power goes out, and how quickly will my generator restore electricity?
When utility power fails, the automatic transfer switch senses the loss within a fraction of a second, signals the generator to start, and after reaching operating speed (about 5–10 seconds), switches your electrical load from the grid to the generator. Power is restored to your selected circuits in less than 15 seconds. When National Grid power returns, the switch automatically transfers back, runs the generator unloaded for a short cool-down, and then shuts it off—all without you lifting a finger.