Robust Backup System
Robust Backup System | Generators | Electrical | Allardt
When storms roll over Allardt and the grid falters, HEP’s robust backup system is the quiet hero that keeps your lights bright, your data safe, and your business moving. Our expertly engineered generators power up within seconds of an outage, delivering seamless, full-capacity electricity so homes, farms, and critical facilities never miss a beat. From precision-matched load calculations to weather-proof enclosures, every unit is built for the rugged demands of Tennessee life.
You’ll feel the difference in our service, too. HEP’s certified technicians handle everything—site assessment, installation, and 24/7 monitoring—while our transparent maintenance plans keep surprises off your bill. When reliability matters most, count on a local team that stakes its reputation on every humming kilowatt. Stay connected, stay productive, and stay confident with HEP safeguarding your power.
FAQs
Why is having a backup generator important for homes and businesses in Allardt?
Allardt experiences severe thunderstorms, high winds, and occasional ice events that can knock out utility power for hours—or even days. A permanently installed backup generator keeps critical circuits running automatically, protecting refrigerated food, medical devices, sump pumps, HVAC systems, and business servers from costly downtime. It adds safety, comfort, and peace of mind year-round.
How do I determine the right generator size for my property?
Proper sizing starts with a load calculation. We list every appliance, motor, and circuit you want powered during an outage, note their running watts and starting (surge) watts, then add a 20 % safety margin. A typical Allardt residence needs 14–22 kW for whole-house coverage, while small businesses often require 25–60 kW depending on HVAC tonnage and equipment. Our technicians offer free on-site assessments to recommend the exact kW rating and panel configuration you need.
What fuel options are available, and which one is best for Allardt’s climate?
Most standby units run on natural gas, propane (LP), or diesel. • Natural gas: Convenient, no on-site refueling, lower emissions. Ideal if city gas service is available. • Propane: Stored in a tank, excellent shelf life, cleaner than diesel. Works well for rural Allardt properties without gas mains. • Diesel: Higher torque for large commercial loads, but fuel can gel in freezing temperatures—use winter blend and a tank heater. Our team reviews utility access, run-time requirements, and budget to recommend the best fuel type for your application.
How does an automatic transfer switch (ATS) work with the generator?
An ATS constantly monitors incoming utility voltage. When it senses a power loss or severe voltage drop, it sends a start signal to the generator, waits for it to reach operating speed, then transfers the load from the grid to generator power—usually within 10–15 seconds. When utility power is restored and stable, the ATS re-transfers the load back, cools down the generator, and returns it to standby. This fully automatic process ensures you stay powered even if no one is on site to flip a switch.
What maintenance does a standby generator require and how often?
Routine maintenance preserves reliability and warranty coverage. We recommend: • Weekly exercise cycle (most units self-test automatically). • Quarterly visual inspection for leaks, corrosion, and battery condition. • Semi-annual oil and filter change, spark-plug check, and air-filter cleaning. • Annual full-load test, fuel system inspection, firmware update, and coolant flush (if liquid-cooled). Our Allardt service plans include 24/7 remote monitoring and scheduled visits so you never miss a maintenance interval.
Do you handle permits, installation, and final commissioning?
Yes. We provide turnkey service in Fentress County: site survey, electrical and gas load calculations, permitting with the City of Allardt and county inspectors, concrete pad or gravel base, fuel line or tank installation, wiring to the main panel and ATS, start-up testing, and homeowner/business owner training. We also register the manufacturer’s warranty and offer ongoing support so your backup system is fully code-compliant and ready for the next outage.